While the work of Amazon’s CSAs are more targeted towards customer experience and satisfaction, the Technical Support Associates provide, just as the name implies, a more targeted customer support in the form of technical advice. They provide troubleshooting advice in the use of Amazon’s digital products, answer technical queries from customers, or sometimes walk them through installation and set-ups of Amazon devices.
These positions usually require familiarity with Amazon products as well as knowledge and a basic understanding of the device and digital platforms and services. In addition to the technical know-how, more importantly, TSAs are expected to be able to communicate the technical information into simpler language that any regular customer can understand. Like CSAs, many TSA positions are work from home but Amazon requires strong internet connectivity. The average yearly salary of an Amazon TSA is said to be around $42,000, about twice the pay of CSAs.
4. Amazon Product Trainer
Occasionally, Amazon would have demand for other positions such as this AWS Partner Trainer. Product trainers deliver training programs to companies and business partners that subscribe to Amazon’s tech products like the Amazon Web Services.
Trainers work with Amazon partners in the adoption and rollout of the AWS infrastructure. Since most of these trainer positions are for Amazon’s range of web and digital products, these jobs require technical expertise and training.
Adverts for jobs like this are open to remote workers but Amazon expects applicants to be near an Amazon company office. More often than not, positions also require a good deal of travel, so this can also be an important consideration for you.
5. Amazon Home and Business Services
Got a professional skill that you can offer to others? Amazon’s Home and Business Services is one of the retail giant’s newest features. It allows individuals to offer their professional services to others for a fee.
It’s similar to sites like Fiverr but your professional services aren’t just limited to copywriting, graphic design, or the like. Instead, it’s a platform that offers a hodgepodge of services for home and business spaces. Examples of services you could offer include cleaning, plumbing, and electrical services.
Note, however, that to join this program, you may need to be licensed. You may also need to pass a five-year background check.
6. Fulfilled by Amazon (FBA)
This is probably the most common way to make money on Amazon. While it’s not exactly a job but a business, in my opinion, it is one of the BEST opportunities there is on Amazon. You can do this from home or anywhere, in your spare time and you can set your own schedule.
You know that Amazon is an e-commerce platform, and you can make money on Amazon by selling products as a third-party seller. As such, what this means is you list your products on Amazon and keep your inventory in your own home. When an order comes in, you ship the product to the seller.
With the FBA program, you don’t need to deal with the hoops and loops of packaging and shipping. Amazon will take care of the logistics for you.
Business Models to Choose from
There are also a few business models to choose from when you want to become an FBA seller, such as retail arbitrage, private label, wholesale and dropshipping.
With retail arbitrage, you buy low-cost goods in brick-and-mortar retail stores or e-commerce stores and re-sell them on Amazon for a profit.
Meanwhile, wholesaling is the process of buying a product in bulk and then selling them as individual units on Amazon. Private labeling is when you rebrand or rename a product and sell it like your own.
With dropshipping, you don’t keep your own product inventory, but instead, transfer your customers’ orders directly to the supplier.
How to Get Started?
If this is your first choice, create a seller account on the Amazon Seller account page. Also, explore the page as it gives you free access to tools and guides to help you start your own Amazon FBA business.
I also highly recommend investing in Amazon courses that will teach you how to start a successful Amazon business.
My friend Jessica Larrew over at The Selling Family has an amazing course that teaches you how to buy low at big-box stores and make money on Amazon with retail arbitrage. You can learn more about Jessica and her business in this interview here.
I am more interested in private labeling, so I invested in a coaching program that focuses on this type of business model. There are a few courses out there, and I advise you to do your own research in selecting the best training program to enroll in.
7. Amazon Mechanical Turk
If you feel like wanting to try freelance or part-time jobs instead, try mTurk.
Amazon’s mTurk is essentially a small task site where you can sign up as a worker and perform simple random assignments that you can complete in minutes for a small payment.
It could be something as simple as tagging objects in an image to improve searches, selecting the best pictures that represent a product, or filling out survey data. Some tasks require some time, effort, and skills, such as verifying restaurant contact details. Other examples of tasks include removing duplicate content from listings, transcribing audio content, or translating a recording into another language.
You won’t get rich from doing these tasks – the average earning is $2, with most tasks requiring 10 minutes on average to accomplish.
But like other similar gigs you can find on sites like Swagbucks, the key here is always quantity. The more tasks you complete, the more earnings you make. Plus, it’s one of Amazon’s online jobs for moms that don’t require set hours so you can still keep to your daily routine at home.
8. Amazon Direct Publishing
As a blogger and writer, this is another gig that I’m personally keen about. Amazon’s Kindle Direct Publishing platform allows you to self-publish your own book, put it up on their site for sale, and start earning money from book orders.
While it isn’t exactly working for Amazon from home, it’s still another great income opportunity that the company offers for writers.
Earnings come in the form of royalties, and you have a choice between 35% or 70% royalty depending on how your work fits Amazon’s price requirement for Kindle e-books.
Yes, this means that Amazon is getting a profit over the sale of your work, but it’s still a sweet deal. In traditional publishing, your book goes through a couple of middlemen, effectively making your cut from the sale lower than you’d expect.
